Ck3 Privacy Policy — Your Data Protection
Ck3 is committed to protecting the privacy and security of every user's personal information in Malaysia. This Privacy Policy explains how we collect, use, store, and safeguard your data.
Effective Date: 1 January 2026
1. Information We Collect
When you use the ck3 platform, we collect several categories of information to ensure our services run properly and securely:
- Full name, email address, and phone number collected at registration.
- Date of birth for age verification (18 years and above).
- Identity documents for KYC verification purposes where required.
- IP address, browser type, and device information at the time of access.
- Payment transaction data in MYR, including deposit and withdrawal records.
- Usage data such as pages visited and session duration.
Ck3 does not store credit or debit card details directly. All payment processing is handled through approved payment service providers that comply with industry security standards.
2. How We Use Your Information
Information collected by ck3 is used solely for the following purposes:
- Account Management: Securely creating, verifying, and managing your user account.
- Transaction Processing: Processing deposits, withdrawals, and financial transactions in MYR accurately.
- Platform Security: Detecting and preventing fraud, account misuse, or suspicious activity.
- Service Improvement: Analysing usage patterns to improve the user experience on the ck3 platform.
- Legal Compliance: Meeting compliance and reporting obligations to relevant authorities when required.
- Communications: Sending important notices relating to your account, service updates, or security alerts.
Ck3 does not use your information for third-party marketing purposes without your explicit consent.
3. Use of Cookies and Tracking
The ck3 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. We use several types of cookies:
Required for core platform operations such as login sessions and security. Cannot be disabled.
Helps us understand how users interact with the platform for ongoing improvements.
Saves your preferences such as language and display format for a smoother experience.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the ck3 platform.
4. Data Security & Third-Party Sharing
Security Measures
Ck3 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption for all data transmissions, role-based access controls, and continuous system monitoring.
Information Sharing
Ck3 does not sell, rent, or trade your personal information to third parties for commercial purposes. Your information may only be shared in the following limited circumstances:
- Approved payment service providers for processing your MYR transactions.
- Regulatory authorities or law enforcement agencies when required under Malaysian law.
- Technology service providers that assist with platform operations, subject to strict confidentiality agreements.
All third parties involved are required to adhere to data protection standards equivalent to those of ck3.
5. Your Rights as a User
As a ck3 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you may contact us to have it corrected.
- Right to Erasure: You may request the deletion of your personal data, subject to any legal retention obligations that may apply.
- Right to Withdraw Consent: You may withdraw your consent for specific uses of your data at any time.
To exercise any of the above rights, please contact the ck3 support team via email at [email protected]. We will process your request within 14 business days.
Any changes to this Privacy Policy will be published on this page with an updated effective date. Continued use of the ck3 platform after such changes constitutes acceptance of the revised policy.